- go to admin->postage->label matrix
- add a new entry as required.
- Fill in the label field, tick the live box and choose a zone.
- If adding a new one then choose a zone that isn't currently in use (can just look at all the other ones to see what zones are in use).
- Hit save
- Once saved go to the 'price matrix' tab on the same page and put in the required price.
- Save again
- Go to admin->postage->shipping zone/country
- select the zone you're adding
- tick the live box
- change the zone field to match what you chose as the zone in the previous step
- Change the currency to one that you have available in your merchant account (generally GBP)