Label Matrix

  • go to admin->postage->label matrix
  • add a new entry as required.  
  • Fill in the label field, tick the live box and choose a zone.  
  • If adding a new one then choose a zone that isn't currently in use (can just look at all the other ones to see what zones are in use).  
  • Hit save 
  • Once saved go to the 'price matrix' tab on the same page and put in the required price.
  • Save again

Shipping zone/Country

  • Go to admin->postage->shipping zone/country
  • select the zone you're adding 
  • tick the live box
  • change the zone field to match what you chose as the zone in the previous step 
  • Change the currency to one that you have available in your merchant account (generally GBP)
  • Save